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Kasturi A/P Ragunathan and Lee Sook Yee and Melissa Anak Henry and Mohamad Asri Zulkifli Amin (2022) Factors that influence customer satisfaction in 3-star hotels in kelantan. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)

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The Office of Library and Knowledge Management, Universiti Malaysia Kelantan, 16300 Bachok, Kelantan.
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